Buddy acts as a virtual advisor, available 24/7/365, ready to answer your team’s benefits-related questions, such as:
· How to enrol
· How to make dependent changes
· Help with claims
· How much coverage they have
· What’s covered for specific injuries, illnesses or diagnosis
· Recommending complementary coverage and services
Buddy also provides downloadable forms when needed and supports your Plan Administrator with instant assistance.
1. As a Chat
In the bottom right hand corner of this screen you'll see the chat icon, like you'd see on most websites. Click on the button and engage with Buddy. Ask them anything.
2. As a Website
Click the button and use Buddy as a landing page.
1. I'm having cataract surgery, what's covered?
2. I need to take 3 weeks off work because of an injury, am I covered for short term disability?
3. I'm taking Wegovy, is there a lower cost alternative?
4. How much dental coverage do I have?
5. My drug claim got denied and I'm not sure why.
6. How do I update my dependant info?
